How long is the warranty for the Hypershell exoskeleton?Updated 24 days ago

At Hypershell, we’re committed to product quality and customer satisfaction. Warranty coverage varies based on your region and how you purchased the product:

Warranty Periods:

    •    EU, Switzerland, and Norway: 2-year warranty

    •    All other regions: 1-year warranty

    •    Crowdfunding backers (Kickstarter/Indiegogo): +1 extra year added to the standard warranty (e.g. 3 years total in the EU)

Warranty Details:

    •    Coverage begins from the date your package is delivered

    •    Linked to the Product Serial Number (not the customer), and non-transferable to other products

    •    Covers manufacturer defects and other issues as defined in our warranty policy

How to request warranty service:

Please provide the following when contacting customer support:

    •    Your Order Number

    •    A screenshot of your Hypershell order confirmation email

For further questions or to start a warranty claim, don’t hesitate to contact our customer service team—we’re here to help!