The Hypershell exoskeleton is designed to support everyday movement—such as walking, hiking, or running—by assisting with leg mobility and reducing fatigue. However, it is a consumer product and is not FDA-approved or classified as a medical device.
To find the best fit for your Hypershell exoskeleton, we recommend using the official size chart available on our website. The chart provides detailed measurements to help you select the most accurate size for your body. 1. Visiting https://hypers
We currently offer the User Manual in English, French, and German. You can download your preferred version using the links below:. 1. English [Dowload]. 2. French [Dowload]. 3. German [Dowload]. More languages will be available soon. To access the ma
For step-by-step instructions on setting up and using your Hypershell exoskeleton, please visit our official YouTube channel. We have videos that cover key topics like unboxing, fitting, basic operation, and care tips to help you get the most out of
Yes! To get the best performance and comfort from your Hypershell exoskeleton, we recommend the following tips:. Fit & Comfort:. • Adjust the straps and joints to match your body shape. • Ensure the device is snug but not too tight to allow fre
Hypershell exoskeletons are designed for comfort during extended use. However, to ensure the best experience, we recommend:. • Taking regular breaks to prevent fatigue and allow your body to rest. • Adjusting the fit periodically to maintain op
Yes, the Hypershell exoskeleton is designed for both indoor and outdoor use in a variety of conditions. However, for your safety and to protect the device:. • Avoid using it in extreme environments, such as heavy rain, snow, or highly dusty areas,
To stay comfortable during extended use of the Hypershell exoskeleton, we recommend the following:. Adjust for a Proper Fit. • Make sure all straps and components are securely and comfortably adjusted to your body size. • Avoid over-tightening,
If you experience pain or discomfort while using the Hypershell exoskeleton, we recommend the following:. 1. Check the fit – Ensure the straps and components are properly adjusted and not too tight or loose. An incorrect fit can cause unnecessary
Yes, the Hypershell exoskeleton is designed to support walking on stairs and inclines. However, we strongly recommend taking extra care when navigating stairs, slopes, or uneven terrain. To ensure your safety:. • Move slowly and steadily, especial
To clean your Hypershell exoskeleton safely and effectively:. • Use a soft cloth dampened with mild soap and water to wipe down the exterior surfaces. • Do not submerge the device in water or allow water to enter the electronic components. •
The Hypershell exoskeleton is currently designed as a consumer product, primarily aimed at enhancing mobility and reducing fatigue during activities like walking, hiking, and light movement. Its core function is to provide powered leg assistance, hel
t this time, we do not offer customization or personalization services for branding, colors, or designs. All Hypershell exoskeletons are currently available in standard configurations. That said, we’re always exploring ways to expand our product offe
Currently, we do not offer a trial program for the Hypershell exoskeleton. If you’re concerned about fit or comfort, we recommend reviewing our detailed size chart on the product page to help you choose the most suitable size for your body. We unders
Hypershell Omega was an early concept model developed during the initial phase of our exoskeleton design journey. As we continued to innovate and refine our technology, we evolved the product lineup to better meet real-world user needs. Today, the Hy
You can locate your Hypershell exoskeleton’s Serial Number (SN) in two main ways:. On the Product Box. • Look at the side of the box. • Find the sticker with a barcode. • The Serial Number is printed on the right side of the sticker. In the Hyp
Yes, you can bring your Hypershell battery when traveling by air, but there are a few important things to keep in mind:. According to FAA PackSafe regulations, batteries carried on board must:. • Be 12 V or less. • Have a watt-hour (Wh) rating
Cycling Mode is a feature available on the Hypershell Pro X and Carbon X models. It is not supported on the Go X model. Cycling Mode assists your leg movement during cycling, helping reduce fatigue and improve efficiency. To activate and use Cycle Mo
A blinking yellow light on the Hypershell exoskeleton indicates a mode switch error, usually caused by a failed wearing detection. This often happens when a leg strap is too loose, preventing the sensor from recognizing proper wear. How to Fix It:. 1
Proper adjustment is key to maximizing both comfort and performance when using your Hypershell exoskeleton. Follow the steps below to customize the fit to your body:. 1. Get Size Recommendations. • Use the Hypershell+ app to receive size suggestio
* This FAQ is suitable for the Hypershell Device Firmware which did not update to the v1.4.2. If you have updated the device and the App to the newest version, please reference What is Exclusive Device Lock?. Before pairing your Hypershell product wi
The motor is a mechanical structural device that produces power to assist movement. Like any powered device, it generates some heat when operating. Yes, it is normal for the motor to feel warm during use. However, if it becomes excessively hot, you s
1. How should I position the waistband?The waistband should be worn around your navel (belly button) to ensure optimal weight distribution and stability. This helps the device provide maximum support and comfort during use. 2. Where should I place th
To clean your exoskeleton:
Perform a basic inspection before and after each use:
Store the exoskeleton in a dry, temperature-controlled environment (15°C to 25°C or 59°F to 77°F).Use a protective bag or case to keep it dust-free.Hang or place it upright to prevent unnecessary stress on components.
To use your Hypershell Exoskeleton correctly and efficiently, it’s important to understand how it interacts with the Hypershell+ App and your smartphone. The following guide outlines how to set up and operate the device. App Is Required for Initial S
The Hypershell exoskeleton is designed with universal adult sizes and is not currently available in children’s sizes. More details can be found with
The motors on the Hypershell Exoskeleton are designed to manage rigorous use. It's normal for them to generate heat, particularly in high-power modes like Hyper Percentage. Under typical conditions, surface temperatures can range between 104°F to 122